Shipping policy

Shipping Policy

Last updated - 29/09/2026

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

- Local Delivery 

Local delivery is available for free for customers within a 5 mile radius of Morecambe.

Ahead of this, we will contact you using the phone number and email supplied with your order, to arrange an appropriate delivery day and time. 

Standard and Express Delivery

All orders will be shipped within 2 business days of purchase. 

Standard Delivery - Royal Mail Tracked48 - 2-3 working days

Express Delivery - Royal Mail Tracked24 - 1-2 working days

Free Shipping

We offer free standard shipping on all orders over £50.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

No, we do not currently deliver outside of the UK.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: mermaidofmorecambe@gmail.com